The Ultimate JetBlue TrueBlue Program Guide

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Last updated on April 3rd, 2024

JetBlue is a leading American airline that offers low-cost flights to hundreds of destinations across the United States, Mexico, Central America, the Caribbean, South America, and Europe. TrueBlue is the carrier’s frequent flyer program, offering exceptional rewards and savings. JetBlue is headquartered in New York, which also is the location of one of its hubs. Other current JetBlue hubs include Boston, Fort Lauderdale, Long Beach, Los Angeles, Orlando, and San Juan.

What is TrueBlue?

TrueBlue is JetBlue Airlines’ loyalty program – one of the largest carriers in the United States. JetBlue offers services to an expanding list of destinations throughout North, Central, and South America, as well as the Caribbean and even Europe. Joining TrueBlue is fairly simple. All you need to do is log on to the JetBlue website, sign up, and you’re all set.

What do these bonus points look like in real numbers? If your basic fare with a Blue-fare flight was $300, you can expect to earn 1,800 points when you book on the JetBlue website. For the same price on a Blue Plus fare, you’d earn 2,100 points. 2,400 points would be the yield on a Blue Flex fare, and so on.

Getting Credit for Previous Flights

Just because you already flew by JetBlue doesn’t mean you can’t earn rewards from a flight that occurred before you joined the TrueBlue program. JetBlue allows TrueBlue members to earn miles from any flights made in the previous 12 months that were not awarded points. Visit the TrueBlue site and enter your flight details to reclaim missing points.

Traveling with JetBlue Partners

You can still earn TrueBlue points even if JetBlue doesn’t fly to your destination of choice. The carrier has partnerships with several other airlines that can help you reach your desired location if JetBlue doesn’t already get you there. Booking with these airlines will also earn TrueBlue points, meaning you can rack up rewards even when you aren’t on a JetBlue flight.

Partner airlines include:

American Airlines Hawaiian Airlines Icelandair Silver Airways
JSX Qatar Airways Singapore Airlines South African Airways
Aer Lingus Cape Air Porter


One of the unique features of the TrueBlue program is the fun nature of the program itself. JetBlue is renowned for its customer service and the great flying experiences it provides customers. The same attention to detail is present in their frequent flyer program.

TrueBlue has a collection of over 400 badges that TrueBlue members can collect for bonus points. These badges can be earned for completing tasks, such as interacting with the JetBlue team via social media, making round-trip flights a certain number of times per year, or connecting the JetBlue app to a Facebook account. The value for badges ranges from 50 for syncing up Facebook and the app to 5,000 points for completing three round trip flights in a calendar year.

Purchases at ShopBlue

TrueBlue members can earn points when making purchases through the airline’s dedicated shopping portal. The portal features hundreds of the leading retailers you might normally make purchases with, with the twist that when you purchase through JetBlue, you earn 3 points for every dollar you spend.

The portal doesn’t just contain retail choices, however. TrueBlue members can also earn points when booking hotels and rental cars through the portal.

Credit Cards

One of the easiest ways to amass a hefty haul of TrueBlue points is by applying for – and using – a JetBlue co-branded credit card.

JetBlue credit card offers are great for earning points – especially when booking flights directly with JetBlue or making purchases through the retail portal. These transactions earn added points per dollar on top of the typical rate at which TrueBlue members earn on purchases.

Do TrueBlue Points Expire?

No – TrueBlue points from JetBlue do not expire as long as your TrueBlue account is open and active.

How to Redeem Points

edeem rewards. As with all airline rewards, be sure to check for blackout dates before redeeming.

Flights with JetBlue

The easiest way to redeem TrueBlue points is through bookings with JetBlue. To use points for flights, members need to book their flight at and choose to pay with points. There is no set value for TrueBlue points in terms of dollars, but generally you can expect a ration of roughly 1:1 to 1:1.5 points to dollars.

Flights with JetBlue Partners

As JetBlue has partnerships with several airlines across the globe, TrueBlue members can also use their points to book flights with those partners. The easiest is with Hawaiian Airlines, whose flights can be booked through a simple call to the call center reservations number: 1-800-538-2583.

Vacations with JetBlue

If you are looking for something a little more grandiose, why not use TrueBlue points to pay for an entire vacation package? JetBlue Vacations, the airline’s vacation page, offers bundles on packages to over 100 destinations worldwide, including leading hotel chains and resorts.

What Are Airline Miles Worth?

Program Value (cents/point)
Air Canada (Aeroplan) 1.5
American Airlines (AAdvantage) 1.5
Alaska Airlines (Mileage Plan) 1.4
Avianca (LifeMiles) 1.5
British Airways (Avios) 1.3
Delta Air Lines (SkyMiles) 1.2
Frontier (Frontier Miles) 1.2
Hawaiian Airlines (HawaiianMiles) 0.9
JetBlue (TrueBlue) 1.4
KLM/ Air France (Flying Blue) 1.2
Korean Air (SkyPass) 1.6
Lufthansa (Miles & More) 1.5
Southwest (Rapid Rewards) 1.5
Spirit Airlines (Free Spirit) 0.8
United Airlines (MileagePlus) 1.2
Virgin Atlantic (Flying Club) 1.5

TrueBlue Mosaic

TrueBlue Mosaic is JetBlue’s frequent flyer elite tier. It is also JetBlue’s only tier for frequent flyer perks.

Blue Blue Extra Mint
Carry-on & personal item ✔️ ✔️ ✔️
No fees for: Changes or cancellations Changes, cancellations, and same-day switches Changes or cancellations
Advanced seat selection Yes Yes Yes, including fully-flat seat
Priority boarding ✔️ ✔️
Free bags? 2

Redeeming TrueBlue Points

In the same way that members have multiple ways of earning TrueBlue points, the airline offers various choices for r

TrueBlue Mosaic

TrueBlue Mosaic is JetBlue’s frequent flyer elite tier. It is also JetBlue’s only tier for frequent flyer perks.

How to Reach Mosaic Tier with TrueBlue

There are two routes for reaching Mosaic status with JetBlue. The first is by amassing 15,000 points through flights with JetBlue or JetBlue partners in a calendar year. The second route is by amassing 12,000 TrueBlue points through JetBlue or partners in a calendar year and flying 30 segments in a year. Segments refer to a portion of a flight, such as from Point A to Point B. A round-trip flight with no stopovers qualifies as two segments.

Mosaic Perks

Mosaic, like elite frequent flyer tiers from other airlines, offers perks that regular travelers don’t have access to. As JetBlue is a low-cost carrier, however, you won’t receive the same level of luxurious perks you may expect from a global carrier, such as Emirates.

Mosaic TrueBlue members get some nice perks that are worth taking advantage of – especially for frequent travelers. These perks include:

  • Fee-Free Itineraries: Mosaic members have fees waived for cancellations and changes
  • Bag Allowances: Mosaic members get their first and second bags checked free of charge
  • Security: Mosaic members have access to expedited security checkpoints
  • Priority Boarding
  • Complimentary alcoholic beverages in-flight
  • Dedicated customer service support

Current JetBlue Credit Card Offers:

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About: Cory Santos
Cory Santos

Cory is the senior credit card editor at BestCards, specializing in everything credit card-related. He’s worked extensively with credit cards and other personal finance topics, including nearly five years at BestCards. Cory’s extensive knowledge is an essential part of the BestCards experience, helping readers to live their best financial lives with up-to-date insights and comprehensive coverage of all facets of the credit card space, including market trends, rewards guides, credit advice, and comprehensive credit card reviews.

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