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Updated Coronavirus Credit Card Relief Contact Information

The coronavirus pandemic shows no signs of abating. As the days pass, more and more Americans find themselves either working from home or having their hours slashed. Because of this, reports indicate that as many as 67 million Americans worry that they’ll struggle to pay their credit card bills as a direct result of COVID-19 (coronavirus).  Fortunately, as Americans begin to worry about how they’ll pay their bills, banks are stepping up to the plate and are offering coronavirus credit card relief to customers.

Apple Customer Assistance Program

Goldman Sachs was one of the first to offer the option of relief from credit card payment burdens during the pandemic. While Apple doesn’t volunteer the information, Goldman Sachs is the issuer of the Apple Card. The bank is allowing Apple Cardholders the option to defer their monthly payment for March. This means cardholders won’t need to pay their bill this month, without fear of added interest or late charges.

Synchrony Bank

Synchrony Bank might not be the most prominent credit card issuer. Still, they have earned praise for their coronavirus relief efforts. Synchrony credit cards are typically store cards, with names like Rakuten, Crate & Barrel, and more. Synchrony has been working one-on-one with their cardholders, offering relief where possible. The bank’s proactivity includes reducing interest rates, increasing credit limits, and waiving late charges.

What Are Other Issuers Doing to Help cardholders?

What are other credit card issuers doing to help their customers? The general rule of thumb is that each bank prefers to deal with customers on a personal level. As such, they don’t offer a one-size-fits-all solution to the coronavirus.

If you are feeling the financial pinch as a result of coronavirus, it’s important to contact your card issuer to see if some form of relief is available. Below you will find the phone numbers for the customer service personnel of all major issuers and select credit unions:

  • American Express: 1 (800) 528-4800
  • ABOC: 1 (800) 365-6464
  • Bank of America: 1 (800) 732-9194
  • Bank of Missouri: 1 (888) 547-6541
  • Barclays: 1 (877) 523-0478
  • BB&T (Truist): 1 (800) 476-4228
  • BBVA: 1 (800) 239-5175
  • Bethpage Federal Credit Union: 1 (866) 820-3847
  • Capital One: 1 (800) 227-4825
  • Chase: 1 (800) 432-3117
  • Citibank: 1 (800) 950-5114
  • Comenity Bank: 1 (855) 842-9245
  • Commerce Bank: 1 (800) 453-2265
  • Credit One: 1 (888) 729-6274
  • Discover: 1 (800) 347-2683
  • First Bankcard: 1 (888) 295-5540
  • Golden 1 Credit Union: 1 (800) 847-2911
  • HSBC: 1 (800) 975-4722
  • Navy Federal Credit Union: 1 (888) 842-6382
  • Pentagon Federal Credit Union: 1 (800) 247-5626
  • PNC Bank: 1 (800) 558-8472
  • RBC: 1 (800) 769-2512
  • Regions Bank: 1 (800) 253-2265
  • Synchrony: 1 (877) 295-2080
  • TD Bank: 1 (888) 561-8861
  • U.S. Bank: 1 (800) 285-8585
  • USAA: 1 (800) 945-6759
  • Wells Fargo: 1 (800) 642-4720

As more issuers make their COVID-19 policies known we will update this page. Please check back regularly.

Related Article: Should You Apply for a Credit Card During Coronavirus Pandemic?

About: Cory
Cory Santos

Cory is BestCards.com's "Jack of all trades" and resident rewards expert, covering all facets of the points game – especially travel, hotels, and airlines. In addition to credit cards, Cory finds that jogging, cats, and memes are essential parts of a balanced day.