Hilton is partnering with Reckitt Benckiser, the maker of Dettol and Lysol cleaning products, to ensure customers are safe when staying with the brand amidst the coronavirus pandemic. Known as “Hilton CleanStay with Lysol Protection,” the program will see the hotelier rolling out new cleaning protocols beginning in June. These new hotel cleaning policy will use Reckitt Benckiser products to reduce customer-exposure to harmful microbes, bacteria, and viruses.
Enhanced Cleaning in Response to Coronavirus
The new program will debut this June at all Hilton’s worldwide properties. Some of the more noteworthy protocols under consideration include:
- Extra disinfectant for light switches, door handles, TV remotes, and other “high-touch” areas
- Removing pens and paper from rooms
- Making guest directories available either digitally or on request
- Cleaning fitness centers multiple times per day
- Contactless check-in
- Placing disinfecting wipes at all entrances
“Allowing Our Guests to Rest Easy”
“Our first priority has always been the safety of our guests and Team Members,” said Christopher J. Nassetta, Hilton President and CEO in a press release. “Hilton CleanStay builds on the best practices and protocols we’ve developed over the last several months, allowing our guests to rest easy with us and focus on enjoying the unforgettable experiences we have to offer – while protecting our Team Members who are on the front lines of hospitality.”
Safe Stay Advisory Council
While the precise hotel cleaning policy protocols aren’t set in stone, they are being developed in coordination with the Mayo Clinic’s Infection Prevention and Control team and the Safe Stay Advisory Council. The Safe Stay Advisory Council is a new group organized by the American Hotel & Lodging Association, which includes other leading hotel companies like Best Western, Choice Hotels, Hyatt, IHG, Marriott, and Wyndham. All told, the advisory council comprises 17 companies worldwide.
Hilton is a leading hospitality company with over 6,100 properties worldwide, divided amongst 18 brands. The company operates the award-winning Hilton Honors guest loyalty program, which features over 103 million members. Hilton also offers several co-branded hotel credit cards with American Express, including the Hilton Honors American Express Aspire Card.
Related Article: Upgrade Card Introduces Contactless Payments Amid Coronavirus